We recommend wearing clothes adequate to the weather. It is important to wear solid shoes. We also borrow you shoes and wind stopper jackets free of charge.
All other materials (helmet, etc.) necessary for the flight are handed over by the pilot to you.
It is no problem to wear glasses during the flight. In particular, if the weather is sunny, we recommend bringing sunglasses.
The time you booked is also the time you are collected at the meeting point. Please understand that short delays can occur as our drivers have to collect people at different meeting points.
Unfortunately, we cannot offer a return trip to the meeting points. However, as we land in the centre of Interlaken, all hotels and train stations are in walking distance.
You can deposit and pick up your luggage after the flight at our desk.
There are many fee-based parking lots in the close environment of our meeting point on the high route.
If you have a reservation, you can pay by credit card or cash on site. Only banknotes of the following foreign currencies are accepted: euros, British pounds and American dollars.
Directly after the flight your pilot will hand over an USB Stick with your photos and videos to you. If you have not booked the photo service prior to your flight, you can still buy it on site.
If it is a small digital camera (width max. 11 cm x height max. 7 cm x depth 4 cm – and the objective cannot be removed) or it is a Gopro, you can use it during the flight. The pilot will secure it at the harness. Selfie sticks are not allowed!
You can redeem a coupon on the phone or by e-mail. Please let us know the date you wish to fly and the number of the coupon (If it is a coupon of a portal, please also indicate the name of the portal) and we will book your flight.
Children must be at least 5 years old and have a declaration of consent from their parents. However, the minimum weight is 25 kg.
The maximum weight is 100 kg. If you weigh more than 80 kg, please do not book flights after 16.30 h (during the wintertime after 15.15 h).
If the flight cannot take place due to bad weather conditions, we will try to find an alternative date together with you or we will cancel the flight and reimburse the full price.
Yes, this is possible on certain days. However, it cannot be booked online. In this case please send your inquiry to firstname.lastname@example.org or just call us.